October 2025
From the Desk of the Director of Nursing
Dear Residents, Families, and Team Members,
October has been a busy and exciting month at Garden View!
Launch of Our Website & Newsletter
We’re delighted to announce the launch of the Garden View Aged Care website and monthly Newsletter!
Our website offers updates, event news, and helpful resources for residents and families, while the Newsletter highlights stories and achievements across our community.
Website: https://gardenview.org.au
We welcome your feedback as we continue to strengthen our communication with you.
New Aged Care Act & Strengthened Standards
The new Aged Care Act 2024 and Strengthened Quality Standards will take effect on 1 November 2025.
At Garden View, we are well-prepared across key areas including governance, workforce conduct, food and dining, quality indicators, and financial management. These changes will help us continue delivering safe, high-quality care for our residents.
We’ll celebrate this important milestone with residents and staff in early November.
October Highlights
This month we enjoyed the Moon Festival, Burmese Lighting Festival, and our daily exercise programs.
We’re looking forward to the Bondi Bus Trip on 31 October and celebrating the Melbourne Cup on 4 November!
My Aged Care Registered Supporter
A Registered Supporter helps an older person make and communicate decisions about their aged care.
They can:
- Request and receive information
- Help understand and communicate decisions
- Notify My Aged Care or providers of those decisions
Supporters must register and agree to the role.
More details: www.myagedcare.gov.au/registering-supporter
Thank you all for your support and contribution to making Garden View a warm and caring community.
Warm regards,
Nicole Zhang
Director of Nursing
Garden View Aged Care
Important Update
New Aged Care Act & Strengthened Standards
The new Aged Care Act 2024 and Strengthened Quality Standards will take effect on 1 November 2025.
Understanding Palliative Care at Garden View
Palliative care is a special type of care that focuses on improving the quality of life for residents living with serious or life-limiting illnesses. The goal is to ensure that every resident receives comfort, dignity, and compassionate support, rather than focusing only on medical treatment.
At Garden View, our palliative care approach aims to keep residents as pain-free and comfortable as possible while supporting their emotional, spiritual, and physical wellbeing. Our team works closely with families to ensure that care is personalised and respectful of each resident’s wishes.
We also provide family stay options for loved ones who wish to be close during this time and can arrange referrals to the GREAT Team for specialised palliative support when required.
Information brochures about our palliative care services are available at reception. Please speak with our Clinical Team if you would like to know more or discuss how we can support you or your loved one.
The Taxi Service
From the Company:
13 Cabs – 📞 132 227
Wheelchair-Accessible Taxi – ☎️ (02) 8332 0200
From Individual Service:
Ray Taxi – 📱 0420 505 275
Staff Spotlight
Nora, Finance & HR Manager
This month, we’re delighted to shine the spotlight on Nora, our dedicated Finance and HR Manager. Nora joined the Garden View team in March 2024, and since then, she has become an invaluable part of our workplace.
With over 20 years of experience in accounting across various sectors — including education, construction, and aged care — Nora brings a wealth of knowledge and expertise to our team.
Her professionalism, attention to detail, and friendly nature have made a big difference in keeping everything running smoothly. Nora is always approachable and ready to lend a helping hand, ensuring our residents and staff feel supported and valued.
Thank you, Nora, for your hard work, kindness, and commitment to the team! 🌼
Ongoing Staff Training and Education
At our service, resident safety and quality care are always our top priorities. We are pleased to share some updates on recent staff training and competencies that have been completed to further strengthen the care we provide.
This month, our team is completing the Palliative Care in Aged Care refresher training. The training reinforces staff knowledge and confidence in providing person-centred, compassionate care for residents with life-limiting conditions.
This month’s staff training focuses on Cyber Security. As part of our ongoing commitment to protecting resident information and maintaining safe digital practices, all staff are required to complete the online training module.
Our team continues to learn and stay up to date with the new Aged Care Act and the Strengthened Aged Care Quality Standards, ensuring we provide care that is safe, respectful, and aligned with best practice.
Lifestyle and Wellbeing
🌸 A Month of Culture and Sunshine 🌸
October was filled with celebration, colour, and sunshine at Garden View! Residents enjoyed the Chinese Mid-Autumn Festival, watching a lively cultural performance and tasting traditional mooncakes. The Burmese Lighting Festival followed, where everyone joined in offering food and sharing blessings — a time of reflection, giving, and joy.
With daylight saving beginning, spring invited everyone outdoors. Residents enjoyed BBQs and picnics in the park, walking under warm sunshine and playing bocce ball surrounded by laughter.
Our regular Catholic Mass provided peaceful moments of prayer and spiritual comfort. Meanwhile, the Rock Rewind Performance filled the lounge with classic tunes, singing, and dancing — bringing smiles to every face.
A highlight of the month was our bus trip to Bondi Beach. Residents admired the sparkling ocean, felt the sea breeze, and shared a delicious picnic while watching surfers ride the waves.
October was truly a month of warmth, togetherness, and happiness.
31/10/2025
Bondi Beach Bus Trip
04/11/2025
Melbourne Cup
12/11/2025
Celebration of the New Strengthened Standards & the New Aged Care Act
13/11/2025
Merryland RSL Club
18/11/2025
Pet Therapy
3/12/2025
Christmas Party
Wrapping Up October
As we come to the end of October, we reflect on another wonderful month at Garden View filled with joy, learning, and togetherness. From special activities to upcoming celebrations, there’s always something to look forward to.
We thank everyone for being part of our Garden View community and look forward to a bright and cheerful November ahead!